Customer Focused Service
We are not a regular tour operator dealing with heaps of busses . Every single customer is important, and we work really hard to make sure that the services you get from us are running perfectly and that you are happy.
We are easily accessible!
Whenever you need assistance, we are on the line 24 hours 7 days.
You may send us an e-mail and be sure that your e-mails are replied within 24 hours.
You do not want to call international? Tell us your phone number and let us call you back!
We care for you
Your customer representative follows your program and assists you from the beginning of your vacation to the end to make sure that everything goes well.
Whenever you are on the way with us, you are fully insured! All of our vehicles have seat insurences for your protection and safety.
We do not offer you any hotel that we would hesitate to stay. Most of the hotels we advertise are the ones we already tried for you or the ones with good references, and the other services such as tours, transfers and in-destination activities are regularly checked by our experts for their quality.
We provide doctor on request 7 days 24 hours. These doctors accept almost all the main international insurences.
OTTI Travel has started its services in tourism in 2000 under the membership of the Association of Turkish Travel Agencies with the license no 4775-A. We are also a member of ASTA with the membership ID 900189392.
OTTI TRAVEL has become an IATA agency in February 2010 with the license no 88214604.
We are selective about the companies that we cooperate with, and we do have great relationships with hotels and other service providers.
Otti Travel has been creating unforgettable tours in Turkey since 1998. Our travel consultants have extensive knowledge of the regions they are based in and will use their expertise to craft your perfect trip. They will support you every step of the way.
Our prices are competitive and fair. There are no surprise bills. Any unexpected or additional expenses must be pre-approved by you.
Relax and let someone else handle all the details of planning your trip. We take care of organising everything for you, from route planning to making bookings, so you save time and effort. You can look forward to your tour knowing that the experts have everything in hand.
OTTI Travel is dedicated to the best service quality, and this is reflected year after year when Tripadvisor awards us with their Certificate of Excellence. We also take great pride in our customer feedback: 97% of our travellers say they would recommend us to friends and family.
We are used to dealing with unforeseen and sometimes disruptive situations. So should anything unexpected arise during your tour, don’t worry. We will take care of reworking your itinerary while keeping you safe and informed.
We are available to you 24 hours a day, 7 days a week to provide easy assistance, an open mind and a caring ear in case of any emergency help needed. Our 24/7 helpline means we’re only a call away.